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Quick-Start Guide

Get from zero to your first risk report in under 5 minutes.

1

Log In

  • •Go to your Trutina dashboard URL (provided during onboarding).
  • •Enter your email and password.
  • •You'll see the main dashboard with summary stats, recent cases, and risk trend charts.
2

Create a New Case

  • •Click "New Case" in the top navigation bar.
FieldRequired
Applicant nameYes
Loan amountYes
Property addressOptional
BrokerOptional

Click "Create Case" to proceed to the upload step.

3

Upload Documents

  • •On the case page, click "Upload Documents".
  • •Drag and drop or browse for PDF files.
PayslipsMost recent 2–3 months
Bank statementsMost recent 3 months
Employment lettersLetter of offer or employment confirmation
Tax returnsMost recent financial year
ID documentsDriver licence, passport, or Medicare card

Maximum file size: 20 MB per document. Click "Upload" to attach files to the case.

Tip
For best results, upload original PDFs rather than scanned copies. Scanned documents may have reduced detection accuracy for font and metadata analysis.
4

Run Analysis

  • •Click "Analyse" on the case page.
  • •Analysis typically completes in approximately 60 seconds.
Pending
Case created, awaiting analysis
Processing
Documents being analysed by 5 detection modules
Complete
Risk score and report ready for review

You'll see the risk score gauge and flags when analysis is complete.

5

Read the Risk Report

Score gauge
0–100 with color coding: green (0–19), amber (20–44), orange (45–69), red (70–100).
Recommended action
Approve, Manual Review, or Reject — based on the score threshold.
Summary narrative
Plain-English explanation of findings, written for credit analysts and compliance officers.
Flags
Grouped by category (PDF Forensics, AI Detection, Math, Cross-Reference, Broker). Each flag shows severity, title, and description. Click to expand for detailed evidence and field values.
Documents
Click any uploaded document to view it inline alongside the risk flags.
Tip
For a detailed explanation of score thresholds, flag categories, and severity levels, see the Risk Score Guide. View guide →
6

Take Action

  • •Based on the recommended action:
Approve0 – 19
Proceed with normal processing. Documents appear genuine.
Manual Review20 – 69
Route to a senior credit analyst for verification of flagged items.
Reject70 – 100
Flag for fraud investigation team. Do not proceed with the application.

API Quick-Start

For programmatic access, use the one-shot ingest endpoint. Send base64-encoded documents and receive an instant risk score.

# One-shot analysis
POST /api/v1/webhooks/ingest
# Returns
{ "risk_score": 42, "risk_level": "medium", "recommended_action": "manual_review" }

See the Integration Guide for full API documentation, authentication, and code samples.

Next Steps

→Explore the Live Demo to see sample cases→Read the Risk Score Guide for detailed score interpretation→Review Security & Privacy for compliance documentation
→Contact hello@trutina.com.au for onboarding support
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